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Item Name : Natures Healing Moments Copper watch I purchased this as you see Nov-Dec 2017 and just this minute the elastic has snapped and the beads scattered all over the ground, luckily I had just arrived home. I am very careful with it and only wear it when I go out...
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3.3
I didn't like
  • Warranty compared to in store bought items
#1193273
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I ordered an item from Bradford Exchange on Pay Pal. Funds immediately taken from my account. I then note that a second exact amount was taken from my account. I've asked to have my order cancelled and both amounts immediately refunds. Nope - the order is on the way so...
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1.0
I didn't like
  • Lack of customer service
  • Customer service attitude
  • Disgraceful customer service and dismissive attitude
#1053720
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I wanted to order a gift from the Bradford Exchange for a friend in the USA. I wanted to order from the USA website and have it sent to her. I can't get the USA website. I keep getting rerouted to the Aussie site, which is *** because the selection is so poor. I should...
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#1036635
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. I am to pay by instalments. I called them today as I have changed handbags several times and have short term memory due to brain surgery so the paper work kept getting lost. I explained this and that they did not have any appropriate ways for me to pay them except by...
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1.5
I liked
  • Doll
I didn't like
  • Service there is none
  • Staff i had to deal with on the phone
  • Customer service attitude
#1008329
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Christmas gifts for Grandchildren in Australia placed 26th October. UK customer but order placed through Australian website and shipping address Australia. Chased order but it turns out that I did not receive their reply emails and that they had cancelled the order...
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Worthing, England
I didn't like
  • Rubbish reason for not fulfilling my order
#755445
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Send in remitance and continue to get unpaid invoice plus late fee Ring and wait 40 min only to drop out on 4 occasions emailed and they rang back days later apoligising but did nothing *** turd company full of bulshit This has happened on 3 occasions 3 items West...
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Auburn, New South Wales
I didn't like
  • Service there is none
  • Customer service attitude
  • Lack of delivering goods paid for
#744983
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I p;urchased on 9/10/15 and my instalment was taken on that day for the above item. Today I rang to see where it was and they tell me it was returned by Australia Post but had never been delivered to me. Now after taking my money they say they have no more so I can not...
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I didn't like
  • Lack of delivering goods paid for
#722072
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So i bought a gold ring from these guys a fair while ago i paid for it all over the next few months after i got it with monthly payments. All seemed well until i get an email from some debt collectors yesterday saying they are acting on behalf of the Bradford exchange...
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Anonymous
Anonymous

Dear anonymous,Thank you for your posting. We are sorry to hear that you had difficulty with your account. Please contact us at customer_inquiry@bgeltd.com with your name, a...

1.7
I didn't like
  • Everthing about it
#680701
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Having ordered four figures from the Bradford Exchange as a Christmas some coup,e of years ago now. Since that purchase, I bombarded with junk mail about there offers and promotions. Every couple of weeks I recieve a couple of letters from them, sometimes three. I...
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#669334
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Unable to contact to track an order from last year Will not answer phone Will not call back when left a message Wil not respond to email
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Anonymous
chris

Dear anonymous,Thank you for your posting. We’re sorry to hear that you have not received your order as of this date. We would also like to apologize that you've not receive...

#588473
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